Batery Privacy Policy

This Privacy Policy describes how Batery collects, processes, protects, discloses, and destroys personal data provided by users of its online casino and sportsbook platform. All personal data is handled in accordance with applicable data protection laws and international compliance standards. The use of any personal data collected through this platform is based on the informed consent of the user at the time of registration or continued use. Batery is committed to maintaining the highest standards of data security and transparency in all its data handling practices. Users are encouraged to read this document carefully to understand how their information is managed.

Privacy and Data Protection on Batery

Batery collects personal data from users to provide, maintain, and improve its services. This section explains what categories of data are collected, the purpose of collection, and the protections in place.

Categories of Personal Data Collected

The following types of personal data may be collected:

  • Full name
  • Date of birth
  • Email address
  • Residential address
  • Phone number
  • Government-issued identity documents (for verification purposes)
  • Financial and payment information
  • Device and browser data
  • Usage and behavioural data on the platform

Purpose of Data Collection

Personal data is collected for the following purposes:

  • Account creation and identity verification
  • Processing deposits, withdrawals, and transactions
  • Compliance with anti-money laundering (AML) and Know Your Customer (KYC) obligations
  • Delivering customer support services
  • Improving platform functionality and user experience
  • Communicating relevant service updates and promotional information (where consent is given)

Technical and Organisational Protection Measures

Batery employs robust technical and organisational safeguards to protect personal data, including:

  • Encryption of data in transit and at rest
  • Restricted access controls for internal staff
  • Regular security audits and vulnerability assessments
  • Secure server infrastructure with continuous monitoring

User Rights

Users have the following rights with respect to their personal data:

  • Right to Access: Users may request a copy of the personal data held about them.
  • Right to Correction: Users may request correction of inaccurate or incomplete data.
  • Right to Deletion: Users may request deletion of their data, subject to legal and regulatory retention obligations.

Compliance with Indian Laws

Batery processes personal data in accordance with applicable Indian data protection frameworks, including the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and any subsequent or successor legislation enacted in India.

How Collected Information Is Used

Personal data collected through the platform is used strictly for lawful and transparent purposes. Batery does not use personal information for any purpose beyond those disclosed in this document without obtaining fresh consent from the user.

Lawful Purposes for Data Use

  • Account and Service Management: Personal data is used to create, maintain, and manage user accounts and to deliver platform services effectively.
  • Transaction Processing: Financial and payment data is used to process deposits, withdrawals, and other monetary transactions securely.
  • Service Improvement: Aggregated and anonymised usage data is analysed to identify areas for platform enhancement and to optimise the overall user experience.
  • Marketing and Communications: Where users have provided explicit consent, personal data may be used to send promotional communications, offers, and service updates. Users may withdraw this consent at any time.
  • Analytics: Behavioural and technical data is used for internal analytics to understand how users interact with the platform and to guide product development decisions.
  • Regulatory Compliance: Personal data is processed to meet obligations under applicable laws, including AML, KYC, and responsible gambling frameworks.

All data processing activities are conducted on a lawful basis, including consent, contractual necessity, legal obligation, and legitimate interest, as appropriate to each processing activity.

Accessing and Managing Your Information

Users of Batery have the right to access, update, or request deletion of their personal data at any time, subject to applicable legal and regulatory requirements.

Accessing Personal Data

Users may submit a written request to the Batery support team to obtain a copy of the personal data held in their account. Requests will be processed within a reasonable timeframe in accordance with applicable data protection obligations.

Updating or Correcting Data

If a user believes that any personal data held by Batery is inaccurate or incomplete, they may request a correction by:

  • Logging into their account and updating the relevant information directly, where possible
  • Contacting the Batery support team with supporting documentation if the change relates to verified identity information

Deletion of Personal Data

Users may request the deletion of their personal data. Batery will honour such requests to the extent permitted by law. Certain data may be retained for a defined period to comply with regulatory, legal, or fraud prevention obligations, even following an account closure.

Consent to Security Checks and Payment Data Processing

By registering and using Batery, users acknowledge and consent to the following:

  • Security and identity verification checks may be carried out as required by applicable regulations
  • Payment data may be shared with and processed by authorised payment service providers for the purposes of completing transactions

This consent forms part of the terms under which users access and operate their accounts on the platform.

Protection of Children’s Privacy

Batery operates exclusively as an adult platform. Access to and use of the platform is strictly restricted to individuals who are 18 years of age or older.

Age Restriction Policy

  • The platform does not knowingly collect personal data from individuals under the age of 18.
  • Users are required to confirm their age during the registration process.
  • Batery reserves the right to request identity documents to verify the age of any user at any time.

Limitations on Age Verification

Batery acknowledges that it cannot independently verify the age of all users without the submission of valid identity documentation. Users are responsible for ensuring that they meet the minimum age requirement before registering on the platform.

Parental Requests for Data Deletion

If a parent or legal guardian believes that a minor has registered on the platform and provided personal data without authorisation, they should contact the Batery support team immediately. Upon verification of the request, all personal data associated with the minor’s account will be deleted promptly, and the account will be permanently closed.

International Transfer of Personal Data

Batery operates in conjunction with a network of international partners, service providers, and technology platforms. As a result, personal data collected through the platform may be transferred to, stored in, or processed in countries outside of India.

Scope of International Data Transfers

Personal data may be processed in jurisdictions where Batery’s partners, affiliates, or technology infrastructure are located. Such transfers may involve countries with data protection laws that differ from those applicable in India.

User Consent

By accessing and using the platform, users expressly consent to the transfer of their personal data to other countries as described in this section. This consent is provided at the point of account registration and continued through ongoing use of the platform.

Confidentiality Obligations of Partners

Batery requires all international partners and service providers who handle personal data to maintain appropriate confidentiality and data security standards. Contractual safeguards are in place to ensure that personal data is protected regardless of the jurisdiction in which it is processed.

Use of Cookies on the Platform

Cookies are small text files stored on a user’s device when they visit a website. Batery uses cookies to enhance the functionality of the platform and to better understand how users interact with it.

Purposes for Which Cookies Are Used

  • Statistical Analysis: Cookies are used to collect anonymous statistical data about platform usage, including page views, session duration, and traffic sources.
  • Behavioural Analysis: Cookies help Batery understand user behaviour patterns, enabling more informed decisions about platform design and content.
  • Personalisation: Cookies allow the platform to remember user preferences and settings, providing a more relevant and consistent experience across sessions.
  • Platform Improvement: Data gathered through cookies is used to identify technical issues, test new features, and improve the overall quality of the platform.

Cookie Retention Period

Cookies placed by Batery are retained for a period of up to one year from the date of placement, unless deleted by the user before that time.

Managing Cookies

Users may manage or disable cookies through the settings of their web browser. Disabling certain cookies may affect the functionality of the platform or limit access to certain features.

Acceptance of This Privacy Policy

By accessing or using the Batery platform in any capacity, users confirm that they have read, understood, and fully accepted the terms of this Privacy Policy.

Scope of Acceptance

  • Acceptance of this policy is a condition of using the platform.
  • Users who do not agree with the terms of this document should discontinue use of the platform immediately.

Prevailing Version

The current version of this Privacy Policy, as published on the official Batery website, supersedes all previous versions. In the event of any inconsistency between earlier versions and the current version, the current version shall prevail in all respects.

Policy Updates

Batery reserves the right to update or amend this Privacy Policy at any time. Users will be notified of any material changes through the platform or via the registered email address associated with their account. Continued use of the platform following notification of an update constitutes acceptance of the revised policy.

Third-Party Privacy Practices

Batery may share personal data with third parties in specific circumstances as described in this section. All such sharing is conducted in accordance with applicable data protection laws and the terms of this Privacy Policy.

Circumstances Under Which Data May Be Shared

Personal data may be disclosed to third parties in the following situations:

  • Legal Obligations: When required to do so by applicable law, court order, or regulatory authority
  • Dispute Resolution: When disclosure is necessary to investigate, prevent, or resolve disputes, fraud, or security incidents
  • Contractual Agreements: When disclosure is required to fulfil obligations under agreements with authorised service providers, payment processors, or platform partners

Transparency Regarding Third Parties

Where third parties engaged by Batery are listed on the platform, users are encouraged to review their respective privacy practices. Where a third party is not publicly listed, Batery will inform users of the purpose and scope of any data sharing at the time it occurs or as soon as is reasonably practicable.

Consent to Third-Party Data Sharing

By providing personal data to Batery and continuing to use the platform, users consent to the sharing of their data with third parties as described in this section. Users may withdraw consent at any time, subject to the limitations arising from legal, regulatory, or contractual obligations.