Batery Rules and Regulations in India

By accessing or using the Batery platform, you agree to be bound by the terms and conditions set out in this section. These provisions apply to all registered accounts, all betting activities, and all use of services offered through the platform.

Acceptance of Terms

By completing the registration process, you confirm that you have read, understood, and accepted these terms in full. Continued use of the platform after any updates constitutes your acceptance of the revised terms. You are advised to read this page periodically to stay informed of any changes.

Eligibility Requirements

To hold a registered account and place bets on the platform, you must:

• Be at least 18 years of age
• Be a resident of a jurisdiction in which the use of such services is not prohibited by applicable law
• Not be registered as a self-excluded user on any national or regional gambling restriction list
• Possess full legal capacity to enter into binding agreements

The platform reserves the right to request documentary proof of eligibility at any time. Accounts found to be in violation of eligibility requirements may be suspended or permanently closed.

Right to Modify Regulations

The platform retains the right to amend, update, or replace any part of these terms at its discretion. Users will be notified of material changes through the registered email address or through an on-site notification. It is your responsibility to review updated terms promptly. Continued use of any platform services following notification of a change constitutes acceptance of the amended terms.

Fair Use Principles

All registered accounts must be used in good faith. The following activities are not allowed under any circumstances:

• Opening multiple accounts for the purpose of claiming bonuses more than once
• Using automated software, bots, or scripts to interact with the platform
• Exploiting technical errors or system glitches for financial gain
• Engaging in any form of collusion or match manipulation in connection with betting events

Any account found to be in breach of fair use principles may have its bonuses voided, its bets cancelled, and its access to services revoked without prior notice.

Content Protection and Liability Limitations

All content published on the platform, including odds, statistical data, graphics, and written material, is protected under applicable intellectual property law. You are not permitted to reproduce, redistribute, or commercially exploit any platform content without express written authorisation.

The platform does not accept liability for losses arising from:

• Service interruptions caused by third-party providers
• Inaccurate information submitted by the user during registration
• Failure to read or comply with the terms and conditions in force at the time of the event
• Delays or errors attributable to banking institutions or payment processors

This section outlines the rules governing all financial transactions on the platform, including deposits, withdrawals, and the use of payment methods available to users in India.

Deposits

To fund your account, you must use a payment method registered in your own name. Third-party deposits are not allowed and will result in the transaction being reversed and the account flagged for review. Minimum deposit thresholds and processing times vary depending on the method selected.

Commonly available deposit methods for Indian users include:

• UPI (Unified Payments Interface)
• Net Banking
• Paytm and other supported digital wallets
• Debit cards issued by Indian banks

Deposits are generally credited to your account balance instantly or within a few minutes of confirmation by the payment provider.

Withdrawals

Withdrawal requests are processed in accordance with the following conditions:

• The method used for withdrawal must correspond to the method used for the most recent deposit, where technically feasible
• Your account must be fully verified before any withdrawal is approved
• The minimum withdrawal amount and any applicable processing fees are displayed at the time of the request
• Withdrawals are typically processed within 1 to 5 business days, depending on the method and the volume of pending requests

Withdrawal requests may be delayed or placed under review if the account has not satisfied KYC requirements or if there is an active investigation into account activity.

Identity Verification (KYC)

As part of the platform’s security and compliance obligations, all users are required to complete a Know Your Customer (KYC) verification process before withdrawals are approved. Required documents may include:

• A government-issued photo identity document (Aadhaar card, PAN card, or passport)
• Proof of residential address (utility bill or bank statement dated within the last three months)
• Proof of ownership of the payment method used

The platform reserves the right to request additional documentation at any stage. Failure to provide the requested documents within the specified timeframe may result in the suspension of withdrawal access.

Transaction Cancellations

Once a deposit has been initiated and confirmed by the payment provider, it cannot be reversed or cancelled by the user. Withdrawal requests may be cancelled by the user only before they have entered the processing stage. Once a withdrawal is marked as processing, it cannot be recalled. Any disputes relating to transactions must be submitted to the support team with full supporting documentation.

The platform is committed to maintaining a safe and controlled environment for all users. Gambling is intended to be a form of entertainment, and it is important that it remains so. Users are encouraged to monitor their own betting behaviour and to make use of the tools and resources described in this section.

Available Self-Regulation Tools

Registered users have access to a range of tools designed to support responsible gambling. These include:

• Deposit Limits: You may set daily, weekly, or monthly limits on the amount you deposit into your account. Once a limit is set, it takes effect immediately. Requests to increase a deposit limit are subject to a mandatory cooling-off period.
• Session Time Limits: You may configure alerts or automatic session time-outs to manage the duration of your activity on the platform.
• Self-Exclusion: If you feel that your gambling activity has become difficult to control, you may apply for a self-exclusion period. During this period, your account will be suspended and you will be unable to access any platform services or bonuses.
• Reality Checks: Periodic on-screen notifications can be activated to remind you of the time spent on the platform during any given session.
• Risk Self-Assessment: A self-assessment tool is available to help you evaluate your gambling habits against recognised indicators of problematic behaviour.

To activate any of these tools, navigate to the responsible gambling section of your account settings or contact the support team directly.

Support Resources for Gambling-Related Issues

If you or someone you know is experiencing difficulties related to gambling, the following external organisations provide confidential advice and support:

• iGaming India: An organisation promoting responsible gambling practices and player awareness across India
• National Problem Gambling Helpline (where available in your state): Provides telephone counselling and referral services
• Gamblers Anonymous India: A peer support community for individuals affected by compulsive gambling

The platform does not endorse or take responsibility for the content of external websites. These resources are listed solely for the benefit of users seeking independent assistance.

The platform operates in accordance with applicable anti-money laundering regulations and is committed to preventing the use of its services for the purposes of money laundering or the financing of unlawful activities, including terrorism.

Platform Obligations

As part of its AML compliance framework, the platform maintains internal policies and procedures that include:

• Appointment of a designated compliance officer responsible for AML oversight
• Periodic review and updating of AML policies in line with regulatory changes
• Staff training on recognising and reporting suspicious activity
• Cooperation with relevant regulatory and law enforcement authorities upon lawful request

Know Your Customer (KYC) Verification

The KYC process is an integral component of the platform’s AML obligations. All users are required to verify their identity before accessing full account functionality. The verification process includes:

• Submission of a valid government-issued identity document
• Confirmation of residential address through an accepted proof of address document
• Verification of the payment method used to fund the account

Verification may also be triggered at any point during account activity if a user’s transaction patterns indicate unusual or potentially suspicious behaviour.

Transaction Monitoring

All financial activity on the platform is subject to ongoing monitoring. The following may be flagged for review:

• Transactions that appear inconsistent with a user’s stated profile or typical account behaviour
• Multiple transactions conducted within a short timeframe that appear structured to circumvent reporting thresholds
• Deposits or withdrawals associated with payment methods that cannot be verified
• Any pattern of activity that suggests the account is being used to process funds on behalf of a third party

Consequences of Non-Compliance

If a user’s account is found to be involved in activity that contravenes AML regulations, the platform is authorised to take the following actions without prior notice:

• Freeze the account and suspend access to all services
• Place a hold on any funds held within the account pending investigation
• Report the activity and related account information to the appropriate regulatory or law enforcement authorities
• Permanently close the account and forfeit any funds associated with proven unlawful activity

Users are reminded that cooperation with the verification process is a legal requirement and not optional.

The platform is committed to handling your personal data with care and in accordance with applicable data protection laws. This section explains what information is collected, how it is used, and what rights you hold in relation to your personal data.

Personal Data Collected

When you register an account and use the platform’s services, the following categories of personal data may be collected:

• Identity Data: Full name, date of birth, and government-issued identification numbers
• Contact Data: Email address, phone number, and residential address
• Financial Data: Payment method details, transaction history, and account balances
• Technical Data: IP address, device identifiers, browser type, and usage logs
• Behavioural Data: Betting history, preferences, session durations, and account activity patterns

How Your Data Is Used

Personal data collected by the platform is used for the following purposes:

• Verifying your identity and maintaining account security
• Processing deposits, withdrawals, and other financial transactions
• Complying with legal and regulatory obligations, including AML and KYC requirements
• Personalising the services and communications presented to your account
• Investigating disputes, fraud, or suspected breaches of the terms and conditions
• Sending transactional and compliance-related notifications to your registered contact details

Your data will not be sold to third parties for commercial marketing purposes. It may be shared with regulated service providers, payment processors, and authorities where required by law.

Your Rights Regarding Personal Data

As a user of the platform, you hold the following rights in relation to your personal information:

• Right of Access: You may request a copy of the personal data held about you at any time
• Right to Rectification: You may request correction of inaccurate or incomplete data
• Right to Erasure: You may request deletion of your data, subject to the platform’s legal retention obligations
• Right to Restrict Processing: You may request that processing of your data be limited in certain circumstances
• Right to Data Portability: You may request that your data be transferred in a structured, machine-readable format
• Right to Object: You may object to certain types of data processing, including profiling

To exercise any of these rights, submit a written request to the platform’s designated data protection contact. Requests will be acknowledged and addressed within the timeframe required by applicable law.

The platform employs a range of technical and organisational security measures to protect user accounts, personal data, and financial transactions from unauthorised access, misuse, or loss.

Data Encryption

All data transmitted between your device and the platform’s servers is protected using industry-standard Transport Layer Security (TLS) encryption. This applies to all account activity, including registration, login, deposits, and withdrawals. Data stored on the platform’s servers is encrypted at rest using AES-256 encryption protocols.

Two-Factor Authentication (2FA)

Users are encouraged to activate Two-Factor Authentication on their accounts. When 2FA is enabled, access to your account requires both your password and a one-time verification code sent to your registered mobile number or authentication application. This significantly reduces the risk of unauthorised access, even in the event that your login credentials are compromised.

Account Activity Monitoring

The platform maintains continuous monitoring of account activity to detect and respond to potential security threats. This includes:

• Automated alerts for login attempts from unrecognised devices or geographic locations
• Detection of unusual transaction patterns that may indicate unauthorised account use
• Temporary account locks following a specified number of consecutive failed login attempts
• Regular internal security audits conducted by qualified personnel

User Responsibilities

The integrity of your account also depends on the steps you take to protect your own credentials. You are responsible for:

• Keeping your password confidential and not sharing it with any third party
• Logging out of your account after each session on shared or public devices
• Reporting any suspected unauthorised access to your account to the support team without delay
• Keeping your registered contact details current so that security notifications reach you promptly

The platform will never request your password through email, live chat, or any other communication channel. Any such request should be treated as a fraudulent communication and reported immediately.